Employment

Opportunity

POSITION: Visitor Services Assistant
HOURS: Part-time, non-exempt; 8 hours per week (two half days, Tuesday–Friday, 9 a.m. to 1 p.m. or 1 to 5 p.m.) and one Saturday per month (9 a.m. to 5 p.m.); schedule as agreed upon, flexibility to work occasional additional hours a plus.
REPORTS TO: Vice President

RESPONSIBILITIES:

  • Greet and assist visitors.
  • Answer telephones and direct calls.
  • Sell admissions, memberships, and store merchandise. Perform daily opening, closing, and reporting procedures.
  • Encourage visitors to become members of the Society.
  • Track visitor statistics.
  • Become familiar with the Society’s mission, programs, and services.
  • Stay up-to-date on the Society’s activities, offerings, and news by reading the Society’s publications and regularly reviewing its website.
  • Become familiar with store inventory to answer inquiries and encourage sales.
  • Keep store merchandise and supplies stocked and neat.
  • Notify security and other staff of any security concerns.
  • Become familiar with emergency procedures.
  • Assist with administration, development, and library department projects.
  • From time to time, work evening or additional weekday hours at special events (e.g. lectures, exhibition openings).
  • Other duties as assigned.

MINIMUM QUALIFICATIONS:

  • Welcoming, professional, and positive demeanor.
  • Excellent customer service skills.
  • Reliable, conscientious, and flexible.
  • Ability to managing multiple priorities and give attention to detail.
  • Knowledge of Microsoft Office and Microsoft Outlook programs.
  • Retail experience a plus.

TO APPLY:
Please send letter of interest and resume in PDF format, to Joan Desmarais, Vice President, at jdesmarais@nhhistory.org. Subject line of the email should read: “Visitor Services Assistant [Your Last Name].”
PDF of Visitor Services Assistant position description.